Privacy Policy

1. Introduction

FloatCRM.pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CRM platform and services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Account credentials (username, password)
• Payment information (credit card details, billing address)
• Company information and job title
• Profile information and preferences

2.2 Usage Data

We automatically collect information about how you interact with our Service, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Access times and dates
• Cookies and similar tracking technologies

2.3 Business Data

As a CRM platform, we store and process business data that you input into the system, including client information, database records, procurement documents, and tender management data.

3. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To provide customer support and respond to your inquiries
• To process payments and manage subscriptions
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To provide you with news, special offers, and general information about our services

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers with encryption in transit and at rest.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who assist us in operating our platform
• To comply with legal obligations or respond to lawful requests
• To protect and defend our rights or property
• With your explicit consent

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Data portability
• Withdraw consent at any time

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: mamikonlok@gmail.com
Phone: +971506396358
Address: MARYAM MOHAMMED BLDG, 224-1 Land Area Al Baraha, 2F.007 Office